SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-35 Business days |
| Canada, Europe |
10-35 Business days |
| Australia, New Zealand |
10-35 Business days |
| All other Countries |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (50 business days) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Militaryshopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of militaryshopping.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
couple of days later use than have to share. nice sewn, smell it abysmal, under bag handle, фанатки прочую and no change (. кинул, вывернув сможешь достать into backpack first or pen only the entire contents. maximum can be put into it, it jersey size sneakers 43 is the photo + shorts.!!! like it and then balloon. imagine, решайте.
contento ..
sewn backpack good. smell it very strong, even smell hands, after подержал it. проветриваться hung, not directly use.
15ноутбук under bag next photo. size children коротковаты strap. quality is good, relative price is almost no smell. неплох влезет notebook-15 volume but 10дюймовых ноутов влезет pieces 5. under the outside secret pocket top hole at the bottom there earphone cord/зарядника. wonderful suitable to work for hiking, if you do not wear and skinny пуховиков large.
all-match description, product!
good for котомка тормозка...)))
The quality is excellent, received quickly, pointed black-but in order for some reason olive daughter, the backpack is not big. and that everything is ok.
Very nice!
Backpack fits the description, well-sewn, lightning work, no complaints about the product. I recommend buying from this store.
Excellent figment and super Rapido
Excellent
Delivery 22 days before the Arkhangelsk region. I enjoyed it. I advise
Nice good!
Like a backpack, to look very high quality!
Really liked the bag!!! high quality, fits the description. the store helpful and most polite! satisfied with the purchase.
Arrived quickly, the quality is good
A small backpack, we can say that the size of it on the child. but the quality and appearance at the highest level! cool backpack. dealer sociable, answered almost immediately. backpack was long, but the store alone extended time protection.